If you can’t remember your password don’t panic!
There’s a little ‘forgot your password’ link just underneath the box where you sign in on the right hand side.
Simply click this now and follow the instructions. You’ll be sent an email with a link in it that let’s you reset your password.
If you don’t receive your password reset email within 10 – 15 minutes, please check your spam/junk folder.
If this still doesn’t fix the problem please contact customer service on: 020 8597 0181 or email: firstname.lastname@example.org